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How long does the cashout take?

If it is not credited immediately, you should check if you provided correct data (e.g. crypto wallet address, PayPal email, Steam ID). If the data is incorrect you do not receive your money despite the "Completed" status. "Queued" status means that due to the many cashouts initiating at the same time, your withdrawal is waiting in queue to be sent, or the system encountered some internal issue and put cashout in queue to resolve it. This status can change to "Completed" or "Failed" in a maximum of 3 hours. "Under Review" means your withdrawal is temporarily held for additional checks. The verification should not take longer than 24 hours.

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How to cashout?

When you complete several offers and collect enough Gems, you can withdraw your money from the CashYeah account. You can find the minimal withdrawal values in this article.

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What does it mean that my withdrawal is "under review"?

After proving all needed data in withdrawal pop-up, your cashout can be held. You receive the pop-up with the information that "your withdrawal is currently under review". Please do not worry! Your withdrawal was temporarily held for additional check. This means your payment was held by our internal system and needs manual verification by the management team. The process should not take longer than 24 hours.

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What is the minimum withdrawal value?

Minimum withdrawal value depends on the chosen payment method. The minimal value to withdraw via PayPal is 5000 Gems = 5 USD. The minimal value to withdraw via Litecoin is 1000 Gems = 1 USD. The minimal value to withdraw via Bitcoin is 1000 Gems = 1 USD.

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